At Equipoutdoors, we understand that your adventure doesn’t start at the trailhead—it starts the moment you decide to go. That’s why we’ve streamlined our delivery process to be as reliable and straightforward as the gear we curate. Whether you’re a family preparing a weekend basecamp or a solo trekker fine-tuning a lightweight kit, we ensure your essential equipment arrives where and when you need it.
Global Reach, Local Care: We ship worldwide, connecting our Charlotte-based passion with practical adventurers across the globe. (Please note: Shipping to select remote areas in Asia and other regions may be unavailable. Check at checkout for specific details.)
Our Shipping Options: Built for Value, Designed for Speed
Choose the delivery pace that matches your planning timeline. Both options include order processing within 1-2 business days after payment confirmation.
Partnering with trusted carriers DHL or FedEx for a balance of speed and reliability. Ideal for adventurers with a firm date on the calendar.
Flat Rate: $12.95
For orders over $50, enjoy free shipping via EMS. Perfect for stocking up on multiple essentials or planning ahead for the season.
Delivery Window: 15-25 days after dispatch.
From Our Door to Yours: The Journey
Order & Process
Place your order securely using Visa, MasterCard, JCB, or PayPal. Our team promptly processes it within 1-2 business days.
Pack & Dispatch
Every product is carefully packed at our Charlotte hub, having been tested and selected by our own adventure-seeking team.
Track & Receive
You’ll receive tracking information to follow your gear’s journey. Then, it’s time to unbox and prepare for the wild.
Our Promise: No-Complication Delivery
Just as we cut through the noise with our curated, high-value gear, we apply the same principle to logistics. Transparent timelines, reliable partners, and global access—because great memories shouldn’t be delayed by complicated delivery.
Easy Returns: If an item isn’t right for your adventure, you have 15 days from receipt to initiate a return. We believe in gear that works, and we stand by that.
Questions About Your Order’s Journey?
Our customer service team is here to help. Reach out to us at [email protected].
Equipoutdoors
1495 Diamond Street, Charlotte, US 28263